Covid-19 Information For Patients & Visitors

Updated as of August 2020

We Are Open
Finger Lakes Clinical Research (FLCR) has continued its work and its front-line clinical research mission throughout the Covid-19 pandemic.  From day one we have scrupulously adhered to all CDC (Centers for Disease Control and Prevention) guidelines and requirements and have, in fact, gone beyond them as appropriate for the health and welfare of you, our patients, and of course our dedicated physicians and staff.

Your Safety Comes First
In an abundance of caution, the steps we take, such as allowing only a small number of study participants in our facility at any one time and providing “curbside service” for those picking up prescriptions or filling out forms and totally cleaning and disinfecting any spaces used after every visit. We mention this not just to reassure you of all measures taken, but also to ask your understanding for any delays in answering your phone calls (585) 241-9670. We, like all of you, are coping and doing the very best we can.

Call or Email
We might suggest you use email whenever your inquiry is not urgent. We will respond within hours.  Write to  Please be sure to include your full name and contact information and if you prefer a phone or email response. Finally, if in the case of a return phone call, you want it to be only to you and not whoever might answer that phone, just add the word “private” after your phone number.

Studies Re-Opened
While many national and international clinical studies were put on “screening hold” (interviews and admittance upon qualifications), we are reopening several important studies. 
First, we have been selected to participate in the national effort to enhance detection and develop treatment for Covid 19. Those studies will start in a week.  If you have any concern that you might have been exposed, even if you have no symptoms, and are interested in learning more, call, or write us an email and we will fully discuss your concerns and our studies.

Our temporarily halted screenings for active studies have re-opened, in the following areas:

General Anxiety Disorder (GAD) for Children and Adolescents (Ages 7-17)
Depression (MDD) Adults 18-65
Depression (MMD) Children (Ages 7-11)
PCR Testing

Our Guidelines
During this difficult and stressful time, we want to inform you of our guidelines for office visit procedures under CDC (Center for Disease Control and Prevention) Guidelines.
First and foremost is your safety and protection and that of our staff. Everything we do and ask of you is directed at that. Before giving you some details, be assured you can always phone us at (585) 241-9670 for any and all question you might have. Our phones may be busy, and if that is the case please leave your number with area code (if not local) and ask for a call back. You will hear from us shortly. Our hours are from 8 to 5. As a vital medical facility, our research site remains open for patient care.

Here are our CDC guidelines:
Prior to your office visit, please call to go over a few questions about your health, possible exposure for you or someone you have been in contact with. We are also checking “no touch” forehead temperatures for ALL visitors and patients, as well as our staff. Our facility is following all CDC guidelines for office maintenance, including disinfection of all patient areas after each visit.

Recommended Reading:
The Risks – Know Them – Avoid Them  by Erin Bromage, Ph.D.
Dr Bromage is an Associate Professor of Biology at the University of Massachusetts Dartmouth, and this article was originally posted on

“This article is the most useful explanation I have read on Covid-19” Sarah D Atkinson, MD

Recommended Reading: 

The Risks – Know Them – Avoid Them  by Erin Bromage, Ph.D.

Dr Bromage is an Associate Professor of Biology at the University of Massachusetts Dartmouth, and this article was originally posted on

“This article is the most useful explanation I have read on Covid-19,” Sarah D Atkinson, MD

Handwashing..are you doing it right?

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